In view of the official implementation of the MCO 2.0, AVISENA Group is taking serious action and implements the following safety measures at the lounge as recommendations from the Ministry of Health Malaysia:
Appointment bookings at Sutera Lounge will need to be done a day before by 3:00 PM for food preparation purposes
Number of Companion per visit:
Only 1 companion is allowed for adult patient
2 companions are allowed for paediatric patient
The requirement to scan temperature and check-in via My Sejahtera App
Requirement to wear face mask and hand sanitize at all the lounge
Lounge seats are marked and separated as per social distancing guidelines
Only packed food is available for patients.
AVISENA Group always takes the best possible services for customer health and safety priority due to pandemic. We seek your kind understanding for any inconvenience caused and for any inquiries, customers may refer to Sutera Lounge counter at 03-5515 1891.
Last updated January 18, 2021.
Changing the way you receive healthcare
The discerning, seeking more intimate, exclusive and soothing healthcare surroundings will love Sutera Lounge. An understanding and affirmation of their desire for comfort and privacy.
It’s an enjoyable and comfortable way of waiting for our personalised attention and attentiveness, which now consist some of the nation’s best.
All part of AVISENA’s continuous effort to make available the best possible medicinal and luxurious patient experience.
Enjoy shorter waiting periods and visits while maximising our facilities and services. In appealing ambiance that involves tranquil lighting, elegant décor, and more.
Monday to Friday: 9.00 am to 5.00 pm
Saturday: 9.00 am to 1.00 pm
Sunday & Public Holidays: Closed
Just for you:
Personalized registration, admission, and billing procedures
Dispensation of medicine
Complimentary light refreshment
Ala carte food is chargeable upon request
Astro satellite channels on LCD screens
Wi-Fi access at your disposal
Meeting point for business discussions
One-stop center for international patient
Sutera Lounge Membership
To you, it bestows added exclusivity and excess to healthcare choices. To us, it means, taking personalisation to a VVIP level.
Sutera Lounge Privileges:
Full access to Sutera Lounge and its facilities throughout the year during office hour (except for Sunday & Public holidays)
Personalized appointment management
Expedited medication prescription refill (subject to doctor’s advice) & Home Medication Delivery Service
Free room upgrades for admission (terms & conditions apply)
Discount for Executive Wellness Packages (terms & conditions apply)